Returns

We want you to be totally satisfied with your purchase, so if for any reason you are unhappy with your item we’ll gladly refund the full amount or exchange, minus shipping costs. All items are handmade with great care & are checked thoroughly before shipping to ensure that this is unlikely to happen.

All items are currently made to order, please contact us at shop@faiiint.com if you have any queries about sizing.

How To Return

We must be notified within 7 days of receipt to accept your return.

Please email returns@faiiint.com with your order number, the name of the item/s you wish to return & stating reasons why.

Items that are faulty or unsatisfactory are eligible for a full refund. Items which do not fit or if there’s a change of mind are eligible only for store credit or an exchange (minus shipping), due to the made to order nature of the pieces.

We are not responsible for items that are lost or damaged during return shipping, and all shipping costs are the responsibility of the buyer. We recommend sending returns via a tracked or recorded service for piece of mind.

All tags and labels must be firmly attached and the item must be in an unworn, unwashed, perfect saleable condition.

Refunds will be issued upon receipt of the item/s in original condition.

We reserve the right to deny refunds if these requirements are not met.